FAQ

Frequently Asked Questions

What personal data does Art Manifest collect?

We may collect your name, email address, telephone number, IP address, browser data, and payment information when a purchase is made. This data is used to organize events, communicate with users, process payments and invoices, and improve website services.

How is my personal data protected?

Art Manifest applies technical and organizational security measures, including access restrictions and protective systems. Personal data is retained only for as long as necessary and is processed in accordance with Armenian law and international standards such as the GDPR.

Can I request correction or deletion of my data?

Yes. Users may request information about collected data, ask for correction or deletion, restrict processing, request data portability, or opt out of marketing communications by contacting Art Manifest.

Does the website use cookies?

The website may use essential, analytics, functional, and advertising cookies to support core functionality, remember preferences, collect visit statistics, and display personalized content. Users can manage or delete cookies through their browser settings.

What are the basic rules for using the website?

Users must not use the website for unlawful purposes, infringe intellectual property rights, compromise technical security, or provide inaccurate information during registration, purchases, or participation in events.

Who owns the website content?

Texts, images, photographs, logos, design elements, videos, and other website materials belong to Art Manifest LLC or are used with permission. Copying, distributing, modifying, or using them commercially requires prior written consent.

What payment methods may be accepted?

Payments may be accepted by bank cards, electronic payment systems, or bank transfers. Payments are processed through a secure connection, and Art Manifest does not store users' bank card details.

When can I request a refund?

A refund may be issued if an event is cancelled by the Company, if the user withdraws within the specified time limits, or if a duplicate charge occurs due to a technical error. Approved refunds are transferred within no more than 14 business days using the original payment method.

How are goods and services described and priced?

Goods and services are described as accurately as possible. Prices are stated in Armenian drams, or in another currency if specifically indicated, and include taxes and charges unless otherwise stated. Descriptions and prices may be changed without prior notice.

How does delivery work?

Delivery is available within Armenia and, where necessary, internationally, depending on partner delivery services. Delivery costs are calculated during checkout, and goods are dispatched after the order is confirmed and payment is received.

What should I do if goods arrive damaged or incorrect?

If delivered goods are damaged or do not match the order, the user may request an exchange or refund. A complaint must be submitted within 48 hours after delivery.

How can I submit feedback or a complaint?

Complaints may concern event organization, payments and refunds, technical issues, or the quality of goods and services. A complaint is registered on the date it is received, reviewed within up to 10 business days, and answered in writing or by email.

How do I contact Art Manifest?

For questions, complaints, or permission requests, contact us by email at info@artmanifest.am or in writing at 33 Paris Herouni Street, Davtashen, Yerevan, postal code 0054.