Feedback and Complaints Handling Policy

1. General Provisions

This Policy describes how Art Manifest LLC provides user feedback channels and handles complaints.

2. Feedback Channels

Users may contact us:

• By email: info@artmanifest.am
• By telephone, with the number provided separately
• In writing at: 33 Paris Herouni Street, Davtashen, Yerevan, postal code 0054

3. Submitting Complaints

Users may submit complaints concerning:

• Event organization
• Payments and refunds
• Technical issues with the website
• The quality of goods or services

4. Complaint Handling Procedure

• A complaint is registered on the date it is received
• The review period is up to 10 business days
• The user receives a written response or a response by email

5. Resolution Mechanism

If the user is not satisfied with the Company's response, the user may:

• Contact the relevant supervisory authorities
• Use available legal remedies

6. Confidentiality

All complaints and feedback data are processed confidentially.

7. Contact Information

Email: info@artmanifest.am

Address: 33 Paris Herouni Street, Davtashen, Yerevan, postal code 0054